User Guide

About Us

Last Update: May 12, 2017

A Short History

It was a dark and stormy day at the office. The year was 2006, and Aytekin Tank was working as a software consultant in New York City. He kept running into the same pain point at work. Coding online forms was such a time suck! Not only was it time-consuming to build online forms, but it was not the most enthralling of tasks.

Aytekin browsed online, trying to find an easier way to go about the task. He quickly realized that there was no great solution on the market to simplify the process. web based form builders were painful to use. You would add a question by going to an "Add Question" page. JotForm introduced the idea of building a web form on a WYSIWYG form editor using JavaScript drag and drop and AJAX. You can read more about how he came up with the first version on this blog post.

JotForm’s userbase was steadily increasing, and spreading the word about the product. Working during the day, and working on JotForm at night became unsustainable as a side project, and Aytekin decided to make the leap to working on JotForm full time. Building out the team slowly and deliberately, Aytekin decided to bootstrap his company. Now headquartered in San Francisco, JotForm has never received any outside funding and has experienced continued growth. We like keeping things independent, creative, and fun. Our team is global: we have another office in Ankara, Turkey. Our 20-strong support team works from various countries around the world. This allows us to deliver 24/7 customer support.

Today, JotForm has over 2 million users from over 177 countries. More than a thousand new users create accounts on JotForm everyday. As a globally used tool, we’ve made JotForm available in over a dozen languages. Let’s walk down memory lane and take a loot at the first version of JotForm, which was released in 2006:

JotForm 1.0

Here was an early growth chart.

JotForm First Ten Year

Here at JotForm, our mission is to make it easy for anyone to create online forms. We have a culture of listening to our users, and many new features have been prioritized and built due to user demand. We’re very excited about the future. If you love JotForm, please tell your friends and colleagues about us. Thank you for all of your support along our journey.



  • rchan2

    I just wanted to say Keep up the GREAT work!!!
    I wish there were more companies/people like you out there.

    Jot Form is the best, is there any way I can help promote Jot form on my site?

  • Brian Ward

    I grew up in NYC but that's not why I love your website. I love it because it's easy to use, full of features and totally professional. I also admire your software philosophy --- no crippleware. Keep up the great work!

  • Sonja Elson

    Our UC Irvine department is interested in hosting your product on our own servers. Is there a trial version we can review and test? What is the cost of the product if we host it locally on our server?
    Many thanks,
    ~ Sonja Elson
    Portal Editor

  • Mr. Excitedment

    As a web developer, designer and someone who has at some point in time worn every "web hat" in the industry, I can't begin to tell you how impressed I am with the overall performance and professionalism... I'm ready to run around the block party Naked!

  • Rizwan Sayani

    This has to be the best form builder I've ever seen. I like how it's free too and there are no ads or anything.

  • Rachel

    I love it, quick and easy to create forms for my basketball league!

  • Jaymie Dela Cruz

    I'm sooooooo impressed! Glad I found you guys because this has helped me a lot with creating forms super fast. Less headache and more fun. THANK YOU THANK YOU!!!! ^_^

  • navan

    I have posted a partnership question on ''. Could not get any replies so far. How do I reach the management team?

  • vipul

    this works gr8 for me. i had one question mainly which technology you use for this

  • JotFormSupport

    Please post your questions to the forum. This page is about page and isn't made for giving technical information and answer.

  • hayleejane

    Hello, I just wanted to say thank you for such a wonderful and easy website to use! I have searched high and low for this kind of website. really appreciate your help.

  • carokookt

    Dera Jpotform people,

    You have no idea how incredibly gratefull I am with your terrific service you provode. No idea at all! It is SO FANTASTIC!

    As a starter entrepeneur I have a very limited budget and time to make a website. I stumbled upon your site just by accident and ever since my life rock again.
    Wow, as soon as the Euros start comming in I will subscribe for the other account!

    Meanwhile, say hello and a big thank you to all the staff at your office and thanks again for a fantastic team and service!
    Caro van der Meulen
    The Netherlands

  • gametnet

    Great job!
    Thank you so much.

  • Fedorov

    Спасибо, мужики! Отличная работа и цена интересная.

  • codehero23

    With one visit and test of your software, I have finally told my lazy, slow, and over priced programmer to SUCK IT! Great Job! I will be buying the pro - edition and recomending you to everyone I know.

  • omnicubed

    Been a user for about a year now and I just wanted to say "keep up the good work!". The improvements are great and they are actually "improvements" unlike other software where they screw up and make things worse. The limits on the free version are very reasonable and I really appreciate that. The usability is simply AWESOME!!!! And integrating it into my website is extremely easy. THANKS!!!!

  • johnd55

    fantastic product you have made my life so much easier keep up the great work...!

  • Kirti Pandya

    I am a web designer and was wondering if my clients can use this services if they register with you and open an account in their own right.

    Your prompt response will be very much appreciate.

  • brasiliense

    Hello!! your program is excellent!!! amazing! outstanding!
    I work with softwares improvments here in my company.
    I noted some erros or some imporvments that you would like to know.

    pls, I would like to send you some screenshots showing exactly my difficults and some suggestions that will turn your tool more and more efficient... pls, let me know a email adress, to send you all the materia I have prepared

    OBS and example: your feedback form doesn't have a submit button to submit my suggestion

    tks in advance!
    Caio Filho
    Project and Business Development
    Brasiliense Comissária de Despachos

  • seancroyston


  • sashapsps

    Daer, jotform
    I'm from Russia. I'm sorry for erorrs
    I can tell you, I want to tell you that your site is great.
    And I LOVE YOU

  • coneleste

    Perfect! Simple and easy to use.

  • pablobablo

    Good job!

  • pmsteil

    We are writing up a blog post to compare various form builders for Churches and looks like JotForm will be our recommended solutiona for forms, event registrations and and donation forms... awesome tool, thanks!

    Patrick Steil
    Helping Churches optimize their Websites!

  • formaciopuig

    I'd like to help you in translating your web, I am from Spain, I work for a city council and I find this tool very very helpful!

  • khouston

    I have tried a lot of form builders and this is absolutely the best. Simple, easy to use, and contains every feature a form should contain. I work at a school and will spread the word.

  • Mark

    Seems too good to be true, amazing! Thank you!!!

  • procash65

    Do you have an affiliate program? I want to promote your site to my website. Thanks

  • engesco

    New user. New fan!

  • jcarusotvc

    Hands down the BEST service I've seen on the internet for a long time. Its so simple and intuitive, I've used it for complex business type forms to basic personal ones. The possibilities are endless. Fantastic job fellas, keep up the great work!

  • Looka

    U guys are truly amazing!
    I dont know what would i do without it! Keep up the good work!
    New interface is awesome.

  • lojaaquinao


  • dmnstpd

    You have made our lives easier when it comes to registration for our programs directed at teachers. Thank you so much. Your site is so easy to use and I know that there has been a lot of hard work behind the scenes to make it that way!

  • Lisa Miller

    I just discovered JotForm and I just have to say - JOB WELL DONE! I am in love with your product!!

    Thank you so much for offering such a great product and keeping it affordable. This is huge for non-profit organizations.


  • akotoulas

    I just want to let you know that I am extremely impressed with your concept, service and implementation.

    For someone like me who likes to work on our website with as little outside help as possible, this has been an amazing solution.

    Thank you!

  • mathquiz

    Jotform is the best for builder! Keep up the great work

  • Craig Sarkes

    Brooksville Regional Hospital
    ACLS PALS and BLS classes sign up link no longer working.

  • club21

    Amazing. very impressed with the number sophisticated tools like facebook integration and etc. it's a freeware too, way too cool.

  • Thomas

    The best thing since sliced bread!

  • mathquiz

    Jotform is the most useful web application

  • audabee

    I've been using Jotform for years (since the first version, I think) and seriously, every time I come back there are even more improvements. This is a brilliant service and I wish you every success - you deserve it!

  • Bill Even

    I don't usually gush over web applications, but I gotta say JotForm is just awesome. I use it for a number of my clients and for the price and functionality, you just can't beat it.

    Thanks for this great service!


  • WebProtect

    C'est très très bien sauf qu'il faudrait rajouter + d'options et passer à une autre version (pour le site) !!!

  • fortis

    JotForm has made our website so simply for new clients to sigh-up to. A brilliant product.

  • pauloram

    I feel like ive just had a religious experience. im a convert. wow!

  • Gokhan

    I am so proud to know the people behind this great product and company.
    Keep up the excellent work and stay in your passion.

  • Hilmi Yigit

    boyle etkin ve kolay bir cozumu uretip paylastınız icin tebrik ederim.

    İzmit'ten selamlar

  • Claudio Caceres

    Excellent affordable, easy to use online form tool! Great Jobs guys! Well done!
    Air Safety Advisor,
    Continuous Safety,

  • Jayson

    Thank you very much for this web application it is BIG help for us to use this web apps for our customer communication.
    For the BIG 4 young men, KUDOS.

    Mabuhay Kayo!!
    GOD Bless your Company,Staff and your entire family.. :)

  • ibrar shah

    Good work :)
    Best of luck for more such good projects.

  • CoachRob

    You'all rule! Most helpful and easy to use tool I've found in two years. Bravo and Congrats!

    Roll Tide, Roll!


  • theglassslipper

    I love this form...But I have several questions and problems and I can;t get anyone live to help me.

  • andrea schilli

    i like your product. is there any way to have it in french?

  • jschaible

    Just found this and love it. I think you guys are doing a great job. Forget screwing with crap Joomla plugins.

  • sauprogramci

    I found this site on google. I think best web base form software. Thanks.

  • GrahameMartin


  • grahamstewart

    I searched the internet for hours trying to find straightforward form templates and designs. Then I entered my request in Spanish and you came up! By FAR the best product I have found. Congratulations.

  • sotkafaroz

    Im still in put here more than we need... congrulation again... deserve all regards ;)

  • ajlst21

    The best in the business! Seriously, way too easy, should be criminal it's so good!


  • gero135

    OMFG UR Service is just so amazing, its a great tool, also ur ui is amazing, i hope u have more projects like this one! maybe phto galleries creation or customized banners in html5 can be a great great idea, also a directory creation can be nice, there so many options that i can imagine and u for sure had tinked, sorry for my bad english, greetings from argentina

  • resumeform

    I just have to say that this is an OUTSTANDING service you provide. I can't believe I actually found something so useful and was exactly what I needed. I'll be signing up for the middle plan even though I don't need it. It's inexpensive and money well spent.




  • Keck Yvonne

    Sehr geehrte Damen und Herren,

    ich habe bei Ihnen einen Vertrag zur Erhöhung der Einträge abgeschlossen. Hiermit möchte ich ihn kündigen.

    Bitte Sie um eine Bestätiung per E-Mail.

    Vielen Dank!
    Mit freundlichen Grüßen,

    Yvonne Keck


    Ola Jotform,

    Possuimos mais de 2.000.000 milhoes de emails validos

    Servidor dedicado para envio de email em massa com smtp UOL, versão ilimitada

    Extraidos de grandes portais , inclusive do Facebook

    Emails validos e segmentados



    fone TIM: 11-84076492

    Mensagem enviada por :

  • gerrywiebe

    Does your company offer investment opportunities?

  • Ziquia Andrews

    Wondering if possible you could ad yet another payment integration. It's called Stripe. I have been using Stripe for a while now. It's just like AuthorizeNet but free. They charge like paypal. It would be great for you guys to just take a look and see if its worth offering.

    JotForm Lover

  • counsellinghull

    JotForm has been a quick and straightforward solution to increasing my customer contact experience - thanks guys


    Prezado (a) Jotform,

    O Grupo E&D é uma holding integrada que tem como objetivo desenvolver e implantar soluções empresariais, aproveitando as oportunidades do mercado de forma sustentável, atendendo de maneira diferenciada, com foco na lucratividade.

    Formado por uma equipe de experientes profissionais, atua nas áreas de gerenciamento de educação corporativa, projetos, consultoria e assessoria, análise de viabilidade, planejamento e gerenciamento estratégico, desenvolvimento de projetos de investimentos, tecnologia da informação, comércio exterior, comércio eletrônico dentre outros.

    Acesse nosso site e conheça mais sobre nosso trabalho.


    E&D Consult

  • danielbuilder

    Thank you for everything. Everything is fantastic! Good luck!


    Prezado (a), Jotform

    A Unisol Sistemas é uma empresa de tecnologia focada na gestão empresarial das organizações, desenvolvendo soluções específicas para sua empresa, tais como criação websites, lojas virtuais, gestão do conhcimento, business intelligence, Inteligência estratégica, consultorias e muito mais.

    Ligue-nos, ou acesse nosso site para conhecer mais sobre nosso trabalho. A tecnologia pode potencializar seu negócio.

    Goiás: (62) 4053.7071
    São Paulo: (11) 4063.7152
    Rio de Janeiro: (21) 4063.7152
    Minas Gerais: (31) 4063.7152
    Rio Grande do Sul: (51) 4063.9151

  • Frank

    It,amazing job ... we need more programs like this ....Thanks

  • Lincoln

    You guys seriously are the best!!!!! what an awesome tool...keep it up! I am spreading the word here in Canada. Awesome!

  • Mahipat Singh

    It's a great work, providing by "JotForm" in Web world as free and web form services to website owners or webmasters.


  • shproperties

    Never thought I would be able to find a site that offered so much, for so little. All the little things that no one else could you, or I thought was no possible, Jotform was able to it with so much ease. Such a fine product, at incredible prices.

  • jasonpreece

    Do you have any plans in the future to be iPad friendly? I am trying to view a template that I have already created but cannot view it or anything else on my iPad.

  • SAMIRA64

    Спасибо, что вы есть, с вашей помощью сайт намного стал "легче",так как не нужно было устанавливать плагин)))

  • Joe

    Hi guys, love the product. Have you thought about making a form theme that runs with Twitter Bootstrap CSS Framework? Would be pretty cool.
    Keep up the good work.


  • Lilli

    I am looking for a simple yet mighty software that will allow a online questionaire to be completed. A sample has been started in my account. I would then like that form to be emailed to me as well as printable for a hard copy file. 1and1 websites suggested your form software and stated you have the dynamics to combine the services so I can get the net effect I am looking for.
    Please advise. I thank you for your assistance.

  • Krisna Prayoga

    I had been looking for a form that can be put on the blogger finally I found jotform.jotform is the best of all is a form builder

  • plugyou

    you're the best! thank you! keep it up!

  • governoRPC

    Thanks for Jotform, great job in this tool!


    Dear Folks at JotForm,

    You are my heroes! We are a very small nonprofit, serving up mathematics to highly gifted students (top 2%) in St. Louis. We don't have much staff, and I'm not much of a techie, but when I found JotForm, I went wild.

    We now handle online course registrations (and payment through PayPal!), emergency forms, nominations, newsletter opt ins, etc. with JotForm and integrate with MailChimp. We are looking to use some of your other integrations as well. High on our wish list is an integration with, CiviCRM and perhaps Survey Monkey

    Great job!

    Cynthia, Executive Director

  • alexalive1

    Amazing job guys!!! Thanks a ton from India!

  • Consorzio3i

    Thank you so much

  • mfigueroa

    You guys are awesome! Thank you for your amazing work!

  • converzo

    We love your product. But we noticed you have a lot of downtime with your server. Since we use these forms for our customers this is a major hickup. Could you please inform us about downtime of your server? Can we trust you will have 99%+ uptime?

  • maqbool

    Your just awesum men! you are providing facility !!!

  • adam_kret

    All what I can say: Great !

  • PhilOfPerth

    Just in case you think you've had all the praise you can get, I wanna say "I've tried lots of Contact Forms, including my own products, but none came even close to this for easy installation, customization and use, as well as great support. Well done Team. And thanks for making a free version available."

  • union21

    cavoli non funziona una madonna. come mai non si entra + a vedere le email arrivate?

  • carlosgis

    You Rock!

  • ECCF1989

    Amazing. Working with a company for our internal online application process and they had a progress reporting system that just did not function well. I found your website, creating a form, linked to our website in one day and it was SO EASY!!! I hope you never go away. I already have forms and links attached through next year!!!!!

  • earthdaysf

    Hi Interology

    Just wanted to share that JotForm is my top recommendation, for affordable form services which include payment integration. My feature-by-feature comparison with about 20 form services is here:

    Note, this is just my own personal comparison, based on my own needs. This is not a blog or public site.

    Thanks for the best form service!

  • monie2

    Great form builder. Keep it up

  • mhdknight

    well done (y)
    Keep it up :)

  • Josefali

    muito obg

  • brickmovers

    I've been using JotForm for a few years and you keep on keeping up with the times. You make form building so effortless that I can't justify passing on the cost of development hours to my customers. Consequently...they save money when I use you guys. Everybody wins!

  • Kristian Gundersen

    I'm really curious about how well the "instantly in editor" front page is working for you. It's such an innovative approach that you don't see anywhere else. Can you share any numbers on how many of your visitors end up returning/signing up, etc.
    I personally like the approach but it could obviously be scary for some.

  • jezerferris

    Thank you for this amazing "Form Builder"! Even a person with no programing skills (like me) can build an outstanding Form for their websites.
    Keep up the good work! Best wishes from Brazil!!!

  • Gretchen Woods

    We use forms and need to make language changes to some of our forms. Is there someone to help with this process?

  • ccdslu

    We have not been receiving email notification of forms completed, what do we need to do to resume receiving notification?

    Gretchen Woods
    Lincoln University
    Jefferson City, MO

  • NicholaB13

    Hi There,
    I am experiencing problems with creating a new form. When I click new it comes up as normal but wont let me click and drag any of the fields in the left hand side tool bar. I have tried several times and the issue still exists. If possible can someone please contact me during office hours to discuss over the phone. It's becoming very frustrating as I need to create a new form ASAP.

    Many thanks.

  • Bree McNaught

    Jot Form helped make my life so much easier! I was able to fill out and send a credit score application in a matter of two minutes! I will defenitally be using this website again!
    Thank you!!!

  • nancytorrison

    I have a really big medical research grant application set up on one of your forms. Each university that is trying to fill it out is having issues - not all the same. One of the main issues is that they can't save the form once they start working on it. Most need to send it to a supervisor before submitting. Is there any chance I can talk by phone to a real person?

  • John Bates

    Jotform is an amazing company. I'm really impressed by how they have made it so easy to set up very smart forms, without any need to understand coding. Technical support is excellent too! Thanks. John, Biopharm Reports

  • covalagroup

    THANK YOU from the bottom of my heart! Y'all are amazing.

  • Maynard

    Thank you Interlogy,LLC for helping make life easier. Rock-on!

  • Smartnation

    Thank you guys, really useful and nice plataform.

    Keep going.

  • madhuscafe

    If there is an Internet Nobel prize, is should go to you guys..seriously... thank you thank you thank you. Great product.

  • blueyuiou

    Why"Chichi: Form over quota
    This form has passed it's allocated quota
    and cannot be used at the moment.

    Try contacting the owner of this form."??????

  • coompanion

    Great work! Best form-tool out there

  • Tim

    Why have the homepage open to a product that can't be saved unless you create an account first? I just wasted 3 hours building work that was completely lost. There needs to be a warning for people that their work cannot be saved unless they are logged in.

  • Tony

    Its a neat little system that you guys have! It takes a little to get it all figured out. Works great for what we need. Thanks alot guys!

  • gen2advisors

    For what we need can something be hacked out on my own for free? Yes. But it wouldn't be as nice, or as smooth, or as simple. For $20, just isn't worth the annoyance of rolling my own for something adhoc.

  • Bob YI

    i've used jot form to build a online quotation , that's great, i love you. jot form team.

    keep moving on!

  • runevik

    I love Your site and i have used many features in my work already, with sucsess !

    You rock !

    Keep up the good work you guys !

  • PanicLifeAssist

    hi there. Can the security check be disabled so that the send location function can be straight forward. as this comes up- One more step
    Please complete the security check to access

  • bigbudgie

    Despite numerous attempts to contact somebody over the last few days I have still not received the courtesy of a reply. i have paid to upgrade my account to premium but now cannot access my account. when I try and reset the password it says no account exists! I have a receipt for the payment, please contact me!!! user name is bigbudgie, you can email me directly on the above email, in the past you have allways offered a first class service and support, I cannot understand why I have not been contacted or received any reply.

  • trickypup

    Loving the new Form Designer, made it so easy to integrate the look of the form into my existing site's CSS. Great job! Will be using this again, and recommending it to other developers.

  • tobiz

    I am trying to locate where I can sell designs. Thanks

  • Мария

    Вы молодцы!!!! Большое спасибо :)

  • syucom

    Great job!
    Thank you so much.

  • willerby

    Congratulations on a truly impressive site, a great product and superb support via your forum. It is a joy to see a site where you start with the tool/app and play and within 10 minutes can create a good form that works, within 30 minutes a form that interacts and within 2 hours a combination of forms/pages that interactively appear/disappear depending on the user input. Having been tasked with creating some complex online forms for H&S risk assessments (even the paper versions looked scarey) within 24 hours you had revolutionised the way we do these. Great great product. And free? I'm so impressed...

  • Jason Ojukwu

    You guys Rock! Stay independent! :)

  • ultimate2015

    I have been using your forms for years now, i simply love, them,keep up the good work, i wish you all the very best and success ahead,
    you guys are the only company whos giving this much features free,
    from Sri Lanka

  • Busy Bee

    Thank You! You guys are the BEST ...Thank God for you, your products and all the work that you do to make life easy for so many. We need you and again thank you.

  • pauleliteseo

    we're a web marketing agency. can we create forms for multiple clients with jotform and if so, how many can we create with a professional account?

  • j3lomahan

    Your product is awesome, I love it and have been using it for 2+ years. Just awesome like a cool breeze in summertime.

  • amaciel81


    Impressive work! Good things happens to whom work hard, keep rocking!

    Alexandre (Montreal, Canada)

  • jorgegallardo

    Exellent visual tool for quick forms even if u r or not a TI expert.

  • carobnjaktimi

    Hi Guys and Girls at Jotform,

    I just want to express my gratitude for being such an amazing service.
    Being just opened business, your free plan is extremely valuable to me. I wish Ill grow fast enough receiving more than 100 submission and start my paid plan without any second thoughts.

    Thank you one more time!

    With love,

  • kingsart

    To the team at Jotform
    Your product is amazing. May you have many years of great success. Thanks for all the support.

  • DiegoMarafon

    What companies are using jotForm?

  • Amrita

    For the past 3-4 hrs JotForms is down and the embed/ iFrame and popup methods are giving this error:
    Please get this resolved at the earliest as we have many sites using JotForms and the forms are not displaying on the sites, see for example on these pages:

    Inline image 1

    Request you to please let us know what is going on and resolve this at the earliest, Please reply by when this will be resolved??

    Thank you
    Amrita Sethi

  • safedentalmorley

    To the Jotform team, you make our work easier. thank you!

  • Louisaz

    JotForm is simply BRILLIANT! I'm the (unpaid, volunteer) admin for a small group of retired military veterans. JotForm is perfect for what we need. We cannot thank you enough. Keep it simple, elegant, flexible, and fun to use. In other words, don't make significant changes. Make your refinements incrementally -- after much beta testing by users. Thanks!

  • TCuric

    This form builder is great.

    The user guide articles have proved particularly useful when building forms. One frustration I come across often is trying to find answers/solutions to questions, however all queries I've had I've been able to allocate across your platform and in such an easy to understand manner.

  • sumberrizki

    We hope there is live chat to help us solve the problem. I use forum to solve my problem, but it takes a time around 5-7 hours...

  • christinebishop

    So glad I stumbled across JotForms. I will be recommending to as many people as I can. Currently using the Free version but you never know!

  • tracyalexander

    Great website, my forms look great. Your support team area brilliant, always quick to help me with my problems. Thank you

  • taotai

    I do online business, which I sell yeezy on Instagram:safarishoes, I use this app for expanded my business, it's very helpful that I have morn than 20K$ per month.

  • alka17690

    Compliments to you. I have worked with Jotform for a couple of years. Your team always finds a way to say yes for a solution. They always are very helpful. Love your product.

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